![]() ![]() Many banking consumers show strong loyalty, but that shouldn’t lead to complacency. So applying that to our dining example, you’ll probably ask for a bottle rather than just a glass of that pinot. This was done predominantly by deploying product recommendations and triggered communications within singular channels. According to McKinsey, personalization leaders have found proven ways to drive 5-15 percent increases in revenue and 10-30 percent increases in marketing-spend efficiency. When you walk into your favorite restaurant, it’s great to be greeted by name, seated in your preferred spot with a view across the lake and then asked if you’ll be having your favorite glass of pinot.Īnd this personalization in marketing works too. ![]() They want the businesses they interact with to know their name, purchasing history, and more so they receive relevant content, products and services.Īnd if you think about it, personalization is no different than the types of individualized interactions we all appreciate, like when we dine out, for example. Customers want to feel connected to the brands they are loyal to andlike these brands really know them. Never access Mobile Banking application on unsecured public Wi-Fi.As consumer demand has shifted to focus on experience, personalization is taking center stage. Avoid using unsecured, unknown Wi-Fi networks.If any caller pretends to be from our Bank / Contact Centre, please do not entertain such requests as they are fraudulent entities. BCB Bank does not make calls, asking for your Mobile banking passwords.Don't install and use mobile banking application in someone else device.Never use application password (MPIN/TPIN) that can be easily guessed Ex: 1111/2222/1234/ Birth year, mobile number/telephone number.Don't transfer funds without due validation of the recipient, as funds once transferred cannot be reversed.Never let anyone see you entering your application password (MPIN/TPIN).Please do not share your passwords / do not store it in your Mobile handset.In case your mobile phone is lost / stolen, please de register your mobile banking immediately through base branch (or please contact our contact centre).Change your mobile banking application passwords (MPIN &TPIN) frequently.In case of any failed transactions, please take up with your branch/send mail from your registered mail id to official mail id (Add The Bank Mail ID).Review your account statements frequently to check for any unauthorised transactions.If you find any unauthorized mobile banking transaction in your account, please take up with your branch immediately. For every transaction, you will receive sms alert to your registered mobile number.After completing transaction, make sure you logged out of application successfully. ![]() Make sure you login and initiate mobile banking transaction in complete privacy.Download application through valid platforms like google play store, app store etc. ![]() acts at all times with diligence, in good faith, and without any intent prejudicial to the interests of its customers. We reiterate that The Business Co-op Bank Ltd.
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